1007 Bucknell, Arlington, Texas 76012 • Metro (817) 265-2820 • Fax (817) 265-2571
mwbenson@aol.com • www.melbabenson.com


Leading Up:
How to Manage Your Boss So Everyone Wins



Many demands in today's organization are new to everyone and require new skills, behaviors, and interactions among managers and employees at all levels.

Managers and employees who are closest to the delivery of products and services often see challenges and opportunities before those at the senior management level.

If people are afraid to help leaders lead, those leaders are likely to miss opportunities to improve the entire organization's performance.

Upward leaders provide input from all levels of the organization to help their supervisors lead.

You will learn how to:

  1. Determine your manager's expectations, priorities, communication style, and preferred reporting format.

  2. Present your ideas and suggestions appropriately and effectively.

  3. Deliver bad news and disagree with your boss without becoming disagreeable.

  4. Meet the demands of multiple managers who often disagree with each other.

  5. Teach those you supervise how to "lead up."

Brief Course: 6 hours
Complete Course: 12 hours