Many demands in today's organization are new to everyone and require new
skills, behaviors, and interactions among managers and employees at all
levels.
Managers and employees who are closest to the delivery of products and
services often see challenges and opportunities before those at the senior
management level.
If people are afraid to help leaders lead, those leaders are likely to
miss opportunities to improve the entire organization's performance.
Upward leaders provide input from all levels of the organization to help
their supervisors lead.
You will learn how to:
- Determine your manager's expectations, priorities, communication style,
and preferred reporting format.
- Present your ideas and suggestions appropriately and effectively.
- Deliver bad news and disagree with your boss without becoming disagreeable.
- Meet the demands of multiple managers who often disagree with each
other.
- Teach those you supervise how to "lead up."
Brief Course: 6 hours
Complete Course: 12 hours
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