1007 Bucknell, Arlington, Texas 76012 • Metro (817) 265-2820 • Fax (817) 265-2571
mwbenson@aol.com • www.melbabenson.com

The New Supervisor:
Making the Transition to Management

Many managers and supervisors are promoted without any training or understanding of the basics of management.

This course is designed for:

• Employees anticipating promotion to management.
  
  
• Employees who have recently been promoted to management.
  
  
• Experienced managers who desire a review of the fundamentals of supervisory management.

You will learn how to:

1. Assess your leadership style and develop a leadership style that will work for you.
   
   
2. Blend differing personality types, backgrounds, and age groups into a productive team.
   
   
3. Improve active listening and communication skills.
   
   
4. Use constructive feedback, encouragement, and praise to motivate your employees to peak performance.
   
   
5. Reduce stress by setting goals, making the best use of your time, organizing your work, and delegating wisely.

Brief Course: 6 hours
Complete Course: 12 hours