1007 Bucknell, Arlington, Texas 76012 • Metro (817) 265-2820 • Fax (817) 265-2571
mwbenson@aol.com • www.melbabenson.com

Suggested References

Emotional Intelligence

Emotional Intelligence
Emotional Intelligence at Work
...by Daniel Goleman
Executive EQ
... by Robert K. Cooper, Ph.D.

Management and Leadership

Lead to Succeed
... by Rick Pitino
Understanding and Changing Your Management Style
....by Robert C. Benfari
Generations at Work
... by Ron Zemke, Claire Raines, Bob Filipczak
The One-Minute Manager
... by Kenneth Blanchard and Spencer Johnson

Communication

How to Talk to Anyone, Anytime, Anywhere
... by Larry King
Genderflex: Men & Woman Speaking Each Other's Language at Work
....by Judith Tingley
Difficult Conversations
... by Douglas Stone, Bruce Patton, Sheila Heen
Nonviolent Connumication: A Language of Compassion
... by Marshall B. Rosenberg, Ph.D.

Coping With Difficult People

Thank You for Being Such a Pain
... by Mark I. Rosen

Conflict Resolution/Negotiation

Getting Past No
... by William Ury
The Power of Ethical Persuasion
... by Tom Rusk, M.D.
Getting to Yes
... by Roger Fisher and William Ury

Mediation

When Push Comes to Shove
... by Karl A. Slaikeu
The Mediation Process, Second Edition
... by Christopher W. Moore
The Promise of Mediation
... by Robert A. Baruch Bush and Joseph P. Folger

Business Writing

Reference Manual for the Office
... by Clifford House and Kathie Sigler
The American Heritage Dictionary
To the Letter: A Handbook of Model Letters for the Busy Executive
.... by Dianna Booher
Basic English Review
... by Norman Schacter and Alfred T. Clark, Jr.
Easy Rules: Spelling
... by W.E. Perkins and Melba W. Benson

Life Strategies

Take Time for Your Life
Stand Up for Your Life
... by Cheryl Richardson
Life Strategies
Self Matters
... by Dr. Phil McGraw
Success Is a Choice
... by Rick Pitino
The Biology of Success
... by Robert Arnot, M.D.
The Power of Full Engagement
... by Jim Loeher and Tony Schwartz
Living Your Best Life
... by Laura Berman Fortgang
What's Next? Women Redefining Their Dreams in the Prime of Life
... by Rena Pederson

Coping With Change

Who Moved My Cheese?
... by Spencer Johnson, M.D.

Self-Esteem

Self-Esteem at Work
... by Nathaniel Branden

Personal Relationships

Relationship Rescue
... by Dr. Phil McGraw
Men Are From Mars, Women Are From Venus
... by John Gray
If Only He Knew What No Woman Can Resist
For Better or for Best: Understand Your Man
... by Gary Smalley
The Men We Never Knew
... by Daphne Rose Kingma

Divorce Recovery

Spiritual Divorce: Divorce As a Catalyst for an Extraordinary Life
... by Debbie Force
The New Creative Divorce:
How to Create a Happier, More Rewarding Life During - and After - Your Divorce
... by Mel Krantzler, Ph.D. and Pat Krantzler, M.A.
Rebuilding When Your Relationship Ends
... by Dr. Bruce Fisher

Inspirational

Don't Sweat the Small Stuff
You Can Be Happy No Matter What
... by Richard Carlson
The Art of Happiness
... by The Dalai Lama and Howard C. Cutler, M.D.
Wake-Up Calls
... by Joan Lunden
When Bad Things Happen to Good People
How Good Do We Have to Be?
Living a Life That Matters
The Lord Is My Shepherd: Healing Wisdom of the Twenty-Third Psalm
... by Harold S. Kushner