1007 Bucknell, Arlington, Texas 76012 • Metro (817) 265-2820 • Fax (817) 265-2571
mwbenson@aol.com • www.melbabenson.com

Supervisory Development

Managing performance, delegating, and developing teamwork are essential skills for supervisors today. The supervisor's attitude can make or break the spirit of a team or department.

Through discussion of the following topics, supervisors will gain a better understanding of their roles and how to work effectively with their employees.

You will learn how to:

1. Increase your willingness to delegate, identify tasks to be delegated, assign the appropriate degree of authority, provide adequate instructions and guidance, and develop follow-up systems.
   
   
2. Identify and correct performance and attitude problems.
   
   
3. Develop coaching and counseling skills to increase the personal growth, job satisfaction, and on-the-job effectiveness of employees.
   
   
4. Set up and use a daily planning system to keep track of meetings, deadlines, schedules, and appointments.
   
   
5. Deal with job pressures, stress, and constant change.

Course Length: 6 hours